1.       PROVISIONAL BOOKING: A provisional booking will be held for 7 days (14 days for non UK clients) to allow time for the booking form and deposit to be received.  If the completed booking form & deposit are not received within this time the provisional booking will be cancelled.

2.       CONFIRMED BOOKING: The booking will be confirmed upon receipt of a completed and signed booking form and deposit within the time period stated in 1. above.

3.       PRICES: Prices shown on the website are guidelines only.  The actual price charged will be that given in the quote for specific dates and shown on the booking form sent to the client.

4.       CLEANS: The villa price includes one clean prior to the booking and one clean after the booking.  If extra cleans are required the client should contact the local management company directly.  This will incur an extra charge which will be payable locally.

5.       DEPOSIT:  A deposit of £150 PER WEEK is required with each reservation.

6.       BALANCE: The balance is to be received 8 weeks prior to check in.

7.       FAILED PAYMENT: If the full amount is not received 8 weeks prior to arrival or a payment fails to be cleared by the bank then the booking will be cancelled.

8.       CHANGES TO BOOKINGS: Wherever possible, changes to the original booking will be accommodated. There will, however be a charge of £15 per change.

9.       SECURITY RESERVE: A security reserve of £150 per booking is required.  The security reserve covers any damage, losses, breakages, extra cleaning etc.  The security reserve will be returned (after satisfactory inspection of the property following departure) within 14 days.  The client agrees to maintain this property in as good a condition as they found it and agrees to replace or pay for any loss, breakage or damage to the satisfaction of the owners or agents.  The client will be contacted by the owners shortly after their arrival to ensure all is well.  It is the client’s responsibility to report anything they are not happy with to the owners (or management company) immediately, as the management company will inspect the villa after the client’s departure and any damage found will be taken from the security reserve.  In the event of any damage that is caused by the client in excess of £150, the client shall make full reimbursement of the outstanding amount within 14 days. 

10.    CANCELLATION / REFUNDS:
a) All cancellations of a confirmed booking by the client must be notified in writing. 
b) The client may cancel the agreement at any time.  However, the client will be liable to pay the owners the following:
c) Where cancellation is more than 60 days before check in date, the client shall forfeit the booking deposit only.
d) Where cancellation is between 30 – 60 days before check in date, the client shall be liable to pay the owners 50% of the total cost including the deposit.
e) Where cancellation is less than 30 days prior to check in, the client shall be liable to pay the owners the total cost including the deposit.

11.    FORCE MAJEURE: The owners, their management company, its representative(s), or agents do not accept any responsibility or liability occasioned by strikes, riots, political unrest, hostilities, war or threat of war, terrorist activity, industrial disputes, fire, flood, technical problems to transport, aircraft grounding, closure of airports or ports, weather conditions or any other event beyond their control.

12.    LIABILITY & SWIMMING POOL: During the client’s stay, the owners, their management company, its representative(s), or agents do not accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused.  The property has a swimming pool, and the owners, their management company, its representative(s), or agents do not accept responsibility in the event of injury or death caused as a result of the use of the pool.  The client and all members of their party must comply with all safety information provided by the owners or the owner’s management company, its representative(s), or agents.

13.    INSURANCE:  This is not included.  The owners, their management company, its representatives or agents do not accept any liability for loss or damage to guests' property.  It is strongly recommended that the client and their party take out Holiday Travel Insurance to cover loss of their personal effects whilst on holiday.

14.    ACCOMMODATION:  Only the persons named on the booking form are allowed to stay at the property.  The signatory of the booking form must be a member of the party occupying the property and must be 21 years of age or older.  The owners, their management company, its representatives or agents reserve the right to refuse admittance if this condition is not observed.  If at any time it is necessary to change the accommodation before check in due to reasons beyond the control of the owners, their management company, its representatives or agents, the client will be notified in writing with information of their new accommodation. No compensation will be paid in the event that the owners, their management company, its representatives or agents have to change the accommodation or in the event that the client decides to cancel their booking because they are not satisfied with the alternative offered.  It should be borne in mind that the property will be situated on a development that consists of both residential and vacation homes.  Therefore, the owners, their management company, its representative(s) and agents cannot be held responsible for any ongoing construction, alterations to existing properties, or any noise or nuisance as a result thereof on or around the housing development.

15.    ARRIVAL / DEPARTURE:  The property is available from 4pm on the day of arrival and must be vacated by 11am on the day of departure. An early arrival / late departure may be requested and will be accommodated where possible.  Any unauthorized late departure is subject to a fee of £50.

16.    COMPLAINTS: In the event of any complaint during their stay, the client should contact the management company.

17.    PETS: No pets are allowed.

18.    SMOKING: No smoking is allowed anywhere on the premises except outside in the lanai/patio area. (Ashtrays are provided for use in this area).

19.    AIR CONDITIONING: All external doors and windows must be kept closed to prevent the air conditioning unit icing up.  Failure to do so could result in damage to the A/C unit and loss of the security reserve.

20.  The following are subject to charges:

Security alarm – if the alarm is set off and the management company or Sheriff's Dept are called out, a fee of US$65 is payable.

Pool Fence - If the pool safety fence is taken down and not replaced a fee of US$35 is payable

Toilet – if the management company is called out to unblock a toilet, a fee of US$65 is payable

Internal door locks - if the management company is called out to unlock a door a fee of US$65 is payable

US$300 is payable for a lost safe key as these cannot be replaced for security reasons and the whole safe has to be replaced.

These fees are to be paid to the management representative at the time.